Chad Borlase
Design and AI Transformation Leader | I turn Design Org's into growth engines | Human-Led, agent powered Design at global scale | 12 years Enterprise Design Transformation
Most design leaders are still debating whether AI belongs in the room. I've spent the last year building the answer — a human-led, agent-powered operating model running across a 350-person global design practice, with 15+ working agents in the delivery workflow and cycle time cut by 50%. Before that I doubled Verizon's experience design account in 18 months by building the global delivery engine Publicis Sapient didn't have — founding its India product design capability and its first LatAm experience practice from zero.
I lead global teams and enterprise engagements to unlock the value clients need to grow their products and services, through AI-enhanced, human-centric design. A company at enterprise scale that knows its design function needs to do more — and wants a leader who has built exactly that.
Scaling Verizon Design work to $25M.
I Built out Sapient's global Design Delivery approach to meet the scaled demands of Verizon.
Global Folks making Folks VW pitch.
CRM & Experience Strategy for Volkswagen, presented globally at the board level.
Human Led, Agent Powered Design capability transformation.
A new delivery model implemented for Merkle's global Design practice, that scaled at the speed of customer needs.